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Freephone 0800 680 123
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| Do you hire one way car rentals? Yes we do one way car hire. What do I have to bring with me when renting a car with Quality Car Rentals? All divers need to bring a valid drivers licence and their own credit card. Can I remove the seats from the people movers? No, you cannot remove seats from our people movers Can I use overseas drivers license to hire a car in New Zealand? You can use your overseas driver license uptil one year to hire a car in New Zealand. It should be in English. If its in some other language, please do arrange for a International Drivers license. What happens if I decide to return the rental car early? If you decide to return the rental car early, there is no refund. Your travel insurer may cover you if you return your rental car early due to illness or unexpected changes in your travel plan. How can I guarantee the make , model or colour of my rental car? Regrettably make, model and colour choices are based on availability and cannot be guaranteed. Please advise the rental location of your preference and if available, we will be happy to accommodate you. Is there additional costs for additional drivers? No, there is no extra cost for additional drivers on car rental. You can add as many drivers as you like on your rental hire agreement. Do you accept the car rental payment by credit card? Yes we do accept visa and master card Why do rental car companies ask for credit card? We need to know that our hirers are credit worthy in order to minimise the risk of vehicle damages and losses. What currency are your rates in? All our rates are in New Zealand Dollars. Do you offer after hour car rental pick up and drop off? Yes, subject to prior arrangement and agreement. There will be $65 after and before hour fee. Is insurance included in your car rental rates? Comprehensive insurance is included in our car hire rates. An insurance excess does apply on our car rental rates subject to age and vehicle type. A $1500 car insurance excess applies to 21yrs and over with multiple rental car accident and $2500 applies with single rental car accident on most of our rental cars. Can I extend my rental while I still hiring this vehicle. You can always extend the rental vehicle as far as this vehicle is available and is not booked for any one else. Do you do Ferry bookings for the car rental? For 10 or more days car hire, the vehicle is free for the ferry crossing and if the car rental is less then 10 days, still we will make the booking for you for free of charge. So when you book the rental car with Quality Car Rentals, you just take your rental car ferry with your luggage. You don’t have to worry about leaving the rental car on one side of the island and picking up another on the other side of the island. Do you charge the credit card at the time of booking of the rental car. Yes, your credit card is charged when we confirm the booking unless requested and approved otherwise. Is there a difference between daily, weekly and monthly rental rates? Yes with Quality Car Rentals, the longer you hire with us, the cheaper the rate gets. What happens if I have a car accident? In the unlucky incident of a breakdown or accident or if the rental car is damaged in any way, you have to call the emergency number if required (dial 111), and then you should ring Quality Car rentals on our freephone number 0800 680 123. In case of an accident you have to obtain the contact and registration details of all parties involved. How far in advance do I need to book my car rental It is recommended that you book your rental car in advance, especially durning our summer season, which is from October to April. November, December, January and February are the busiest months of the year for car rentals. These 4 months you have to really book in advance. Does Quality Car Rentals open 365 days of the year for car rental. We are open 364 days of the year for car hire. We only closed on Christmas day for car hire. What accessories are available from Quality Car rentals to hire? GPS Baby and booster seats Am I covered in the unlikely event of breakdown? Quality Car Rentals uses Automobile Association (AA) breakdown service, which is available 24 hours 7 days a week. You can call on the freephone number if you encounter any problem with the hire car. Does Quality Car Rentals have CD player in the car hire? Quality Car Rentals have a mixture of tape and CD player rental cars. Regrettably we cannot guarantee CD player vehicle, but we will do our best to meet any rental requirements. Can I pick up my hire car at one location and drop off at another location? Yes Quality Car Rentals allows you to pick the rental car at one location and drop off at another location. These can be between Auckland, Wellington, Picton and Christchurch. Is there a drop off fee when hiring a car with Quality Car Rentals. No, there is no drop off fee when hiring a car with Quality Car Rentals in New Zealand. Are your car rentals rates unlimited mileage? Yes all our hires are unlimited mileage. Does Quality Car Rentals offer long term car rentals in New Zealand? Yes Quality Car Rentals offer long term car rentals at a very competitive price. To enquire about long term car hire in New Zealand, please email us at info@qualityrent.co.nz or phone us directly on 0064-9-2561256. What refuelling options does Quality Car Rental provide? Normally we give you full tank of fuel and the rental car must be returned with full tank, but if we give you say for example half a tank of fuel, then it needs to be returned with half a tank back. What happens if I pick my rental car at 10.00am on Monday and drop the car back at 2.00pm on Tuesday. After 10.00am there is a charge of $15/hour or the daily rate whichever is lower. For example if your daily rate is $50/day and if you return the car at 2.00pm, then you have to pay the daily rate. |
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